If your Friendship Lamp is pulsing green, that means it's searching for Wi-Fi. It should always pulse green right after you plug it in. It'll keep looking for Wi-Fi until it connects. Need help connecting? Get instructions for setup with the Filimin bridge here: One-step-setup instructions (Filimin bridge) or without the bridge here: Wi-Fi setup instructions (no bridge)
For some firmware versions, orange (or yellowish) follows after pulsing green. Your lamp is just saying that it couldn't get online and will go back to searching again in a minute.
Pulsing blue indicates that your Friendship Lamp is connected to a Wi-Fi network, but isn't able to access anything on the internet. This can be caused by firewall settings on your router, a weak internet connection, or by trying to connect through a captive portal. In many cases, restarting your Wi-Fi router can help. For more info on this, check out our knowledge base articles here: Pulsing Blue in a Shared Wi-Fi Environment and here: Pulsing Blue at Home
Pulsing blue and green
Similar to pulsing blue, but this color combo usually means there's an issue with the bridge. Try moving your Friendship Lamp to be closer to it. If you're trying to connect without the bridge, make sure that the bridge is unplugged completely, so your lamp doesn't get confused! If your lamp still can't connect you may need a firmware update for your bridge, which you can read more about here: Updating your Bridge.
Your Friendship Lamp will pulse Violet when your computer, phone or other device is connected to it during setup. This color lets you know that the lamp and your device are talking to each other as you configure your lamp for your Wi-Fi network.
Your lamp will pulse pink to let you know it has found a hidden network! Most of the time, this means the Filimin bridge. If your Friendship Lamp continues to pulse pink after moving it closer to the bridge, contact us for help.
When your Friendship Lamp flashes a bunch of colors and then goes dark, it has successfully connected to our servers! Hooray!
When your lamp flips slowly between the different colors, it's telling you that it has received and saved your settings.
Solid, dull Red
Your Friendship lamp is checking for an update. It will try to connect to our servers and upgrade its firmware.
A solid teal color means your Friendship Lamp is in the process of updating. Leave it alone, and it will do its thing. If your lamp stays this color for longer than a few minutes, don't touch it, but do contact us for assistance.
Your Friendship Lamp may light up white briefly when it powers on and also when it reboots. In itself, this doesn't indicate a problem and is just an attribute of certain hardware components which we've changed on newer lamps. If your lamp flashes white often, however, it may be having trouble staying connected to your Wi-Fi. You can find more information on that here: Losing Connection Frequently
Still having trouble? Please contact us and we will be happy to help!