Some retirement homes or care facilities provide residents with individual routers in the rooms, which allows easy setup with the Filimin bridge. It's not unusual, though, to have a shared Wi-Fi environment.
Friendship Lamps are designed primarily for home networks, so in a shared Wi-Fi environment, there are often some additional hoops to jump through in order to get them connected. Since there is no router to plug into, you'll complete the advanced setup using a mobile device, laptop or computer.
You may be able to use the facility's guest Wi-Fi network. If there isn't one available, the network may be protected behind a firewall. In most cases, an IT person for your network can "white-list" your lamp using its MAC address, which is just the Device ID on the bottom of your lamp. Alternately, some facilities offer a way to register such devices yourself on their website, also using the MAC address.
Some gaming systems can also have trouble with networks like this. If you know already how to connect one of these devices to your environment, the same solution will probably work for your Filimin.
Here's where to find the MAC address (Device ID) for your Filimin:
SAMPLE FILIMIN ID
In some cases, it may not be possible to connect your lamp to your shared network. Some potential workarounds include setting the lamp up with a bridge, utilizing your own router for the shared network, or connecting your Filimin to a Wi-Fi hotspot instead.
If you are concerned about bandwidth and data usage from Friendship Lamps when using a mobile hotspot, don't worry! They use very little. In one month, one Friendship Lamp touched 18 times a day will have used the equivalent of less than 20 seconds of a high-definition video on YouTube.
Still having trouble? Please contact us and we will be happy to help!
Tags: Retirement_home, Care_facility, Nursing_home, Blue, Shared, Hospital, Captive, Portal, MAC